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AI Governance & Customer Success: What Actually Mattered This Week
Your Weekly Brief on Applied AI and CS Practice — October 29, 2025
6 hrs ago
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Campbell Robertson
A practical guide to building competitive advantage through responsible AI adoption
Canadian SMEs drive an economy that needs to grow and not shrink due to bad AI planning and rollouts.
Oct 27
•
Campbell Robertson
1
October 2025 Toolkit Drop (Subscriber Only)
The Value-First AI Implementation Bundle
Oct 24
•
Campbell Robertson
AI + CSM Weekly Briefing: So What? and Who Cares"
Week of October 15–22, 2025
Oct 23
•
Campbell Robertson
1
AI This Week - So What? and Who Cares?
Cutting through AI hype: what changed this week, why it matters, and who needs to act—CFOs, CS leaders, and product teams. Practical takeaways on risk…
Oct 19
•
Campbell Robertson
AI Incidents: The Quiet Erosion of Trust (and What to Do About It)
So What? and Who Cares?
Oct 16
•
Campbell Robertson
AI + CSM Weekly: So What & Who Cares? — Oct 1–8, 2025
Note This week’s briefing doubles down on what moves the needle for retention, expansion, and risk: deployable model advances, the real cost story (and…
Oct 9
•
Campbell Robertson
1
AI This Week: So What and Who Cares?
A weekly briefing for AI Strategists and CSM leaders: what happened, why it matters, and what to do next for October 1, 2025
Oct 1
•
Campbell Robertson
September 2025
Compliance‑First AI for SMBs: What to Do Now
AI is moving faster than most SMB processes.
Sep 30
•
Campbell Robertson
AI and CSM News: So What and Who Cares?
Latest AI Governance, Ethical AI, Advisory & CSM Insights
Sep 25
•
Campbell Robertson
AI and CSM this week: So What and Who Cares?
With a downloadable ROI and Cost Benefit Planning Report (Subscribers Only!)
Sep 18
•
Campbell Robertson
ROMO vs. FOMO when it comes to AI for business
Downloadable report included! (for subscribers)
Sep 14
•
Campbell Robertson
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